Sales & Service Officer - Customer Excellence in Banking

Bank Danamon · 📍 Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 6000000 - 12000000
Bank Danamon is seeking a dynamic Sales & Service Officer to join our team. In this role, you will be responsible for driving sales growth and ensuring exceptional customer service. You will work closely with our customers to understand their needs and provide tailored solutions. This is an opportunity to make a significant impact in the banking industry and grow your career with one of Indonesia's leading financial institutions.

📋 Tanggung Jawab Pekerjaan

Identify and pursue new sales opportunities to meet and exceed quarterly targets.,Build and maintain strong relationships with existing customers to ensure their satisfaction and loyalty.,Provide excellent customer service and support to address customer inquiries and concerns.,Collaborate with the marketing team to develop and implement sales strategies and promotional campaigns.,Conduct market research to identify trends and opportunities for product and service enhancements.,Monitor and report on sales performance, providing regular updates to management.,Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 2 years of experience in sales or customer service in the banking or financial services industry.,Strong understanding of banking products and services.,Excellent communication and interpersonal skills.,Proficient in using Microsoft Office Suite and other relevant sales tools.,Ability to work well under pressure and meet tight deadlines.,Fluent in Indonesian and English.

🛠️ Keahlian

Sales and customer service experienceStrong negotiation skillsMarket research and analysisPresentation and public speakingTime management and organizational skillsCustomer relationship management (CRM) software proficiency
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